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These terms outline the terms and conditions of Rubycrazy services. What to expect and what are your rights and responsibilities. Please make sure to read through the terms before committing to using our services. Rubycrazy provides services on this website. By using our site you agree that you have read, understood and agreed with our terms and conditions of usage and services of our site




Our services include anything we offer off and online. These include the use of our website and any other services we provide, such as use of our social media platforms, product and service enquiries, quotes, price estimates or personalised orders.




We refer to Rubycrazy with I/ me / us/ we/ our

We refer to you as a customer or organisation with you




All prices are in British pounds (£) and inclusive of vat, unless otherwise specified. Rubycrazy retains the ownership of all goods until full payment has been received. All products on this site are for personal use only and you are not permitted in reselling our products without prior consent. We reserve the right to refuse sales or reduce quantities without prior notice. Should you be interested in becoming our stockist please contact us for further details. 




Delivery charges are as follows


Standard UK Delivery £2.50

FREE UK Delivery on £20 or over


Standard World Delivery £12.50

FREE World Delivery on £100 or over


All orders will be dispatched within 1-3 working days.

Orders are dispatched with tracking whenever possible.

We use a variety of delivery partners for all orders.  

We are not responsible for any custom duties.

Although deliveries will be dispatched on time they may be delayed when sent outside of UK  due to current worldwide issues.

All commission orders are payable fully in advance and dispatched within 14 days from the completed order (subject to material availability). 


The risk of goods will be passed on to customer on delivery. If customer suspects delivery has been tampered with it is their responsibility to refuse to sign for the goods. The customer shall be deemed to have accepted the goods unless they notify Rubycrazy within 7 days of the receipt. If no action is been taken, Rubycrazy considers products being as described and satisfactory and may not accept any reject at a later date.  In the event of order being lost by a third party Rubycrazy bares no liability once the goods have been dispatched.


Rubycrazy accepts returns of goods within 28 days of the order. The goods need to be returned unused and with the original packaging. Customer is responsible for any delivery fees. Any moneys will be refunded with the original payment method. 


Where goods have been damaged a refund/ exchange will only be acknowledged if the goods are returned together with their original packaging within 7 working days. 




All content available on this site are the property of Rubycrazy (including photos, logos, graphics and texts). Any copying  of any portion of this site is strictly forbidden without our prior consent 




You agree to follow our terms and conditions by using this site. You agree to follow the law and act in good faith. You may not make any alterations to our site or disrupt the usage of the site in any way. You will be held responsible of any losses and damages your actions may occur to Rubycrazy and our partners. 




You agree to provide a true and and accurate personal information when registering your account. You are responsible of ensuring your details are up to date and it is your responsibility to protect your password and prevent any unauthorised usage and purchases from your account. Should you forget your password, a link to update this will be sent to your previously supplied email account. We reserve the right to refuse usage of any accounts without prior notice. 




We are not responsible of any third party links to or from this site or any content of any off-site pages. 




Any unsolicited submissions will be treated as non-confidential. These include any feedback, suggestions, ideas, enquiries and any other form of unsolicited content. We reserve the right of use to any submissions without any permission and reserve the right to refuse and delete any user content. We reserve the right to terminate any accounts breaching our terms and conditions. 




You agree that Rubycrazy is not responsible or liable of any disruptions, under any circumstances of business on this site. You agree we are not responsible of any loss or damages of any sort when dealing with off-site links on this site. You agree we are not liable for any direct or indirect damages of any kind related to this site regardless of the form of action. 




You understand and agree to indemnify and hold us harmless for any loss or damage or costs, resulting from any third party claims. You understand and agree to indemnify us for any damage or loss resulting from your use of any software or any data gathering tools. 




Rubycrazy is governed by natural law.  




Our terms and conditions may not be altered or supplemented in any way. Rubycrazy terms and conditions override any other terms of service used by customer or any other person. By agreeing to any services provided by Rubycrazy you agree to these terms and conditions. We reserve the right to update these terms and will provide you any such details before carrying out any works. 

Any lifestyle or health information given on this site is not a replacement for any medical advice and is for your information only. Always seek medical advice if you have any illness or you suspect you have one.

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